Real Fitness Puchong SOP
Online Booking For GYM T&C
1. Conditions to book
- Only open to those who have completed 2 doses of vaccination.
- Cannot book a session less than 6 hrs before the session begins. If urgent please call customer service ( 03-58876630 ).
2. If visitors want to sign up a package or members want to renew a package
- Choose the package at the STORE section & make payment.
- You will receive an order confirmation once done.
- Go to calendar to book (see 3 below)
3. If visitors want to pay walk in or members want to book
- Scroll down to the Calendar & book the date & time.
- Bookings can be made up to 15 days in advance.
- Gym is closed on public holidays. Please do not book as the calendar will still show the slots.
4. Two payment options
- Members with valid package: please press “RM 0 – Members”.
- If visitors want to try a class/walk-in: please press “RM XX Walk-in”. System will direct to make payment.
5. Confirmed booking
- Booking is confirmed when you receive your order through your email with details of the class, date & time.
- Show the email confirmation at the counter.
- Class package members have to sign attendance sheet upon entry.
- If visitors or non valid members accidentally booked “RM 0 – Members”, she will have to pay walk in or buy / renew a package at the counter.
6. Change Of Booking
- Call customer service (6 hours before class) to change of booking